The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder (A FAN Virtual Event)

We are pleased to collaborate with Family Action Network (FAN) as they welcome Robert I. Sutton, Ph.D., author of the new book, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder. Prof. Sutton will be interviewed by Liz Gerber, Ph.D. This virtual event is free and open to the public. Registration is required. Click HERE to reserve your spot!

This event will be recorded and available later on the FAN website and YouTube channel.

AFTER-HOURS EVENT: Attendees who purchase a copy of The Friction Project from The Book Stall are invited to attend an AFTER-HOURS event hosted by Sutton and Gerber that will start immediately after the webinar. FAN will gift a second copy of the book to After-Hours guests. The link to register for the AFTER-HOURS program will appear in red font at the top of an email from The Book Stall. Look for it right after your receipt arrives!

About the Book: Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. In The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, co-authors Robert I. Sutton, Ph.D. and Huggy Rao, Ph.D. draw from seven years of hands-on research to teach us how to become “friction fixers.”

The Friction Project unpacks how skilled friction fixers think and act like trustees of others’ time. The “help pyramid” shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.

About the Author: Robert I. Sutton, Ph.D. is an organizational psychologist and Stanford professor (emeritus) who studies, writes, teaches, and speaks about the interplay between people and organizations. He has written more than 200 academic and practical articles and is a New York Times bestselling author of eight books including Good Boss, Bad Boss, The No Asshole Rule, The Knowing Doing Gap (with Jeff Pfeffer) and Scaling Up Excellence (with Huggy Rao).

Sutton's latest book (with Huggy Rao) is The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder. Sutton is a co-founder of the Stanford d. School, Stanford Technology Ventures Program, and Center for Work, Technology and Organization.

About the Interviewer: Liz Gerber, Ph.D. is a professor at Northwestern University, co-director of Northwestern’s Center for Human Computer Interaction + Design, and faculty founder of Design for America, a national network of interdisciplinary students who work together to solve problems they care about in their community. A globally-recognized expert in the areas of innovation, technology, and collaboration, Dr. Gerber has served as an innovation strategist, executive adviser, leadership coach, and innovation trainer for several of the world’s premier organizations, including Fortune Global 500 corporations, philanthropic and humanitarian organizations, and educational institutions. She also co-developed Design for America’s Leadership Studio, an annual national leadership summit for leaders of social innovation.

Event date: 

Wednesday, May 15, 2024 - 7:00pm to 8:00pm

Event address: 

Virtual Zoom Event
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder By Robert I. Sutton, Huggy Rao Cover Image
$30.00
ISBN: 9781250284419
Availability: Not on hand, usually available within 1-5 Days
Published: St. Martin's Press - January 30th, 2024

The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place."